Last Updated: May 7, 2026
PLEASE READ THESE TERMS CAREFULLY. They form a legally binding agreement between you and Strato-Craft Ltd ("Strato-Craft," "we," "us," or "our") regarding the Oneura mobile application, our website at oneura.app, related Strato-Craft pages, and other services we make available in connection with Oneura (collectively, the "Service").
By tapping accept (where presented), creating an account, downloading or installing the app, or otherwise accessing or using the Service, you confirm that you have read and understood these Terms of Service and agree to be bound by them, together with our Privacy Policy and Cookie Policy (where applicable), which are incorporated by reference (collectively, these "Terms"). If you do not agree, do not use the Service.
Arbitration notice for U.S. residents. If you reside in the United States, Section 18 (Dispute resolution - United States) contains a binding arbitration provision and class-action waiver that affect your legal rights. Please read it carefully.
Oneura is a consumer wellness and lifestyle application that offers ambient audio, routines, stories, mood and reflection tools, optional insights, and related features intended to support relaxation, focus, and personal wellbeing. The Service may also allow you to connect optional device or platform integrations - for example, optional health or wearable data where you grant permission - solely to display information and correlations within the app as described in our Privacy Policy.
The Service is not medical care. Oneura is not a medical device, clinical service, or substitute for professional diagnosis, treatment, therapy, or emergency care. We do not provide medical advice. Nothing in the Service establishes a clinician–patient relationship with Strato-Craft.
Emergency. If you believe you may be in crisis or need urgent help, call your local emergency number (for example, 911 in the United States, 999 in the United Kingdom). In the U.S., you can dial 988 for the Suicide & Crisis Lifeline or 1-800-273-TALK (8255). In the UK, you can contact Samaritans on 116 123. Use the emergency and crisis options appropriate to your location.
You may use the Service only if you can form a binding contract with us and meet the minimum age required in your region (typically at least 13 years old, or older where the law requires a higher age for valid consent to online services or data processing). If you are not of legal age to consent on your own behalf, your parent or legal guardian must read and accept these Terms on your behalf and is responsible for your use of the Service.
The Service is not directed to children under 13 (or under 16 where a higher threshold applies under local law), as further described in our Privacy Policy. Do not use the Service if you are prohibited from doing so under applicable law.
Certain features require an account. You agree that information you provide is accurate and complete, and that you will keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at support@strato-craft.com if you believe your account has been compromised.
Parts of the Service are free; premium features may require payment. Fees, billing cycles, and taxes are shown before you confirm a purchase where the applicable app store or payment flow requires disclosure. Unless otherwise stated at purchase or required by law, fees are non-refundable.
Purchases made through Apple's App Store or Google Play are processed by those platforms. We do not receive your full payment card details. Your payment relationship is also governed by the applicable store's terms. Third-party subscription tools (such as subscription management platforms) may process entitlement status as described in our Privacy Policy.
If you subscribe, your subscription may renew automatically for successive periods unless you cancel through your app store account settings before the renewal date, or as otherwise explained at the point of purchase. You authorise us, our app store partners, and our payment/subscription processors to charge the applicable fees using the payment method on file. We may change fees or introduce new fees for new features with reasonable advance notice where required by law or platform rules.
We may suspend or limit access to fee-based features if payments fail. We are not responsible for losses arising from suspension, account deletion by a store, or failed renewals where your payment method is invalid - subject to applicable consumer rights that cannot be waived.
You may cancel a subscription through your app store account. Cancelling the Service or deleting your account may not automatically stop a recurring subscription; you must cancel the subscription with the store. See Delete My Data for account deletion information.
Content and features in the Service (including summaries, correlations, or optional AI-assisted outputs) are for general wellbeing and information only. They may be incomplete, inaccurate, or unsuitable for your situation. Always seek qualified professional advice for medical, mental health, or urgent safety concerns. Do not disregard professional advice because of something you see in the Service.
If you connect optional health, sleep, or wearable integrations, you decide what to connect and can revoke permissions using your device or in-app controls where available. Strato-Craft does not use the Service as a HIPAA-covered medical record system or a regulated clinical repository for U.S. users; see the Privacy Policy (United States Residents) for additional context.
We do not guarantee any specific health, sleep, mood, or wellness outcome. Individual experiences vary.
Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the app (object code) on devices you own or control, and to access the Service, solely for your personal, non-commercial use.
Except where applicable law forbids such a restriction, you must not:
If you send suggestions or feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free licence to use Feedback to improve the Service and our business, without obligation to compensate you or credit you (unless mandatory law requires otherwise).
The Service, including software, branding, design, audio curation, text, and other materials ("Materials"), is owned by Strato-Craft or our licensors. Except for the limited licence above, no rights are granted. Sound content may include licensed or open-licensed sources used according to their respective terms. All rights not expressly granted are reserved.
The Service relies on or links to third parties - including app stores, hosting and analytics providers, authentication services, and optional integrations you enable. Those third parties have their own terms and privacy practices. We are not responsible for third-party services. Where you direct data to a third party or connect an integration, your relationship is with that third party.
The Service may allow you to enter material such as notes, mood check-ins, favorites, or similar ("User Content"). You retain ownership of your User Content subject to the licences below and our Privacy Policy.
To operate the Service, you grant Strato-Craft a worldwide, non-exclusive licence to host, store, process, display, and transmit User Content as needed to provide the Service to you and to maintain, secure, and improve the Service, including in encrypted or aggregated form where applicable.
You represent that you have the rights to your User Content and that it does not violate law or third-party rights. Do not submit content that is unlawful, abusive, hateful, harassing, or that infringes intellectual property or privacy rights of others.
We are not obliged to monitor User Content but may review, remove, or restrict access where we reasonably believe it violates these Terms, poses a risk, or is required by law.
Some features may use automation or machine learning (for example, insight or analysis features). Outputs may be inaccurate or unsuitable. Outputs are not professional advice. You are responsible for how you interpret or act on them. You must not submit inputs that unlawfully include third-party personal data you are not authorised to share, or that you intend to use to violate law.
We may create and use data derived from use of the Service ("Usage Data") for lawful business purposes such as operating, securing, improving, and measuring the Service, including in de-identified or aggregated form where we describe in the Privacy Policy. To the extent permitted by law, Strato-Craft owns Usage Data and analytical results derived from it, excluding your personal information where you retain rights under applicable data protection law.
We may send service-related and transactional messages. If we send optional promotional messages where permitted, you may opt out as described in those messages. Push notifications can usually be disabled in your device settings. See our Privacy Policy for details on communications and choices.
By using the Service, you agree not to:
We respect intellectual property rights. If you believe material on the Service infringes your copyright, you may send a notice to our designated contact with the information typically required under applicable law (for example, U.S. Digital Millennium Copyright Act procedures where they apply).
Strato-Craft Ltd
Attn: Copyright / IP Notices
Email: support@strato-craft.com
Please include "Copyright notice" in the subject line and sufficient detail to locate the material and evaluate your claim.
We may remove or disable access to material in appropriate circumstances. Repeat infringement may result in account termination. If you believe material was removed by mistake, you may submit a counter-notice as permitted by applicable law.
We may modify these Terms from time to time. We will post the updated Terms and revise the "Last Updated" date. If changes are material, we will provide additional notice where appropriate (for example, through the Service or by email if we have your address). Your continued use of the Service after the effective date may constitute acceptance of the revised Terms where permitted by law. If you do not agree, stop using the Service and cancel subscriptions as needed.
These Terms apply from your first use of the Service until terminated. We may suspend or terminate access if you materially breach these Terms, if we are required to do so by law, or for operational, security, or fraud-prevention reasons. You may stop using the Service at any time. Upon termination, your licence ends and you must cease use. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, dispute resolution, and governing law) will survive. Account deletion is described on Delete My Data.
To the fullest extent permitted by law, you will defend and indemnify Strato-Craft and our affiliates, directors, officers, employees, and agents against third-party claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your User Content; (b) your misuse of the Service; (c) your breach of these Terms or applicable law; or (d) your dispute with a third party in connection with the Service.
THE SERVICE AND ALL MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. Nothing in the Service creates a warranty not expressly stated in these Terms.
Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply to the maximum extent allowed.
TO THE FULLEST EXTENT PERMITTED BY LAW, STRATO-CRAFT AND OUR AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO STRATO-CRAFT FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED US DOLLARS (US$100) / ONE HUNDRED UK POUNDS (£100) EQUIVALENT (WE MAY APPLY THE CURRENCY THAT MATCHES YOUR PLACE OF PURCHASE).
Some jurisdictions do not allow certain limitations. In those jurisdictions, our liability is limited to the maximum extent permitted. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited (including death or personal injury caused by negligence where applicable law forbids such a cap, or statutory rights for consumers).
This Section 19 applies only if you reside in the United States. It does not apply where prohibited by law. Nothing in this Section limits non-waivable rights you may have under federal, state, or local consumer protection laws.
Except for disputes that qualify for small claims court or that concern intellectual property injunctive relief (to the extent a court may hear such claims first), you and Strato-Craft agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms (including formation, breach, enforcement, or interpretation) will be resolved exclusively by binding arbitration administered by Judicial Arbitration and Mediation Services, Inc. ("JAMS") in accordance with its applicable consumer arbitration rules, as modified by these Terms. The Federal Arbitration Act governs this arbitration agreement.
YOU AND STRATO-CRAFT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
You may opt out of this Section 19 within thirty (30) days after you first accept these Terms by emailing support@strato-craft.com from the email associated with your account (if any) with the subject line "Arbitration opt-out" and stating your full name and intent to opt out. If you opt out, this Section 19 does not apply to you, but other Terms still apply.
If any portion of this Section 19 is found unenforceable, the remainder may still apply, or the dispute may be brought in court as applicable law requires.
Subject to mandatory consumer protections that apply to you, these Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.
If you are not subject to Section 19, or Section 19 does not apply or has been validly opted out, and a dispute may be heard in court, the courts of England and Wales will have exclusive jurisdiction, except where applicable consumer law requires a different court for consumers in the UK, EEA, or other regions — in which case you may also have rights to sue in your country of residence where such law requires.
If you are a consumer in the UK or EEA, you benefit from any mandatory provisions of the law of your country of residence. Nothing in these Terms limits those rights.
Under California Civil Code § 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at +1 (800) 952-5210.
You may not use or export the Service except as authorised by applicable export control and sanctions laws.
For questions about these Terms:
For privacy matters, see the Privacy Policy and contact details listed there.